I had originally ordered this press at Christmas time and it arrived in less than optimal condition (see original review link below)
Amazon pulled the review, as they should have, because the review mainly covered the shopping aspect and not the product.
I contacted the company directly and pleaded with them to please consider sending me a new unit. They promptly did so, not requiring the original damaged unit to be returned.
Then I dropped the ball. I enjoyed it a few times, put it on a shelf and failed to review it at all.
This week, when our morning coffee was too thin, I said I had a solution. I pulled out the Primula French press and added a few heaping tablespoons of coffee, and poured our still hot pot of weak coffee over the grounds.
I let it steep for about 4 minutes, letting the plunger rest above the floating grounds. At the end of that time, I depressed the plunger and poured morning coffee. It took less time than re-brewing another pot from scratch. After I woke up, it occurred to me that I hadn't posted the review!
The Primula French Press is easy to use. As with any French Press, you will find some fine grounds in the bottom of your cup. The sturdy construction and thick glass carafe means you will enjoy this product for many years. The stainless steel filter and parts are easy to clean. The handle is large enough for a man's hands for easy pouring. The attractive black plastic frame fits with our decor and the lid has an easy pouring side and to keep the coffee hot a little longer, you can turn the lid to prevent heat loss.
I don't mind leaving it on the table. It makes six cups of coffee or tea. We like the Lady Grey loose leaf and couldn't be happier with the results. I give this item five stars and applaud the customer service department for their fast response.